Terms of service
Overview: Welcome to Novera Health. By visiting or purchasing from our store, you agree to these Terms of Service and our Privacy Policy. Our store is hosted on Shopify. If you do not agree to these Terms, please do not use our services.
Account & Eligibility: You must be of legal age in your jurisdiction to use our services. You are solely responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer or assign your account to another person.
Products: We make every effort to accurately represent our products, however colours and appearance may vary depending on your device. Product descriptions and availability are subject to change at any time without notice. We reserve the right to limit quantities or discontinue any product at our discretion.
Orders: Placing an order constitutes an offer to purchase. Orders are not accepted until confirmed by Novera Health. We reserve the right to decline, modify, or cancel any order at our discretion. Please review your order carefully before submitting, as cancellations may not be possible after acceptance.
Pricing & Billing: Prices are subject to change without notice. The price charged will be the price in effect at the time of your order. Posted prices exclude taxes, shipping, and any applicable customs or import charges. You agree to provide accurate and complete payment information and are responsible for all charges incurred.
Shipping & Delivery: All delivery timeframes are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs, or events outside our control. Risk of loss passes to you once your order is transferred to the carrier.
Intellectual Property: All content on our site including text, images, logos, and branding is owned by or licensed to Novera Health and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any of our content without prior written consent.
Third-Party Links & Tools: Our site may contain links to or integrations with third-party websites and tools. We are not responsible for the content, accuracy, or practices of any third party. Use of such links or tools is at your own risk.
Shopify: Our store is powered by Shopify. Purchases are made directly with Novera Health. Shopify is not responsible for any aspect of transactions between you and Novera Health.
Feedback & Submissions: Any feedback, reviews, or suggestions you submit may be used by Novera Health without restriction or compensation. You are responsible for ensuring your submissions do not violate any third-party rights or applicable laws.
Prohibited Use: You agree to use our services lawfully only. You must not transmit malicious code, infringe intellectual property, submit false information, harass others, scrape or exploit our platform, or engage in any activity that could harm Novera Health or its users. We reserve the right to suspend or terminate access for any violation.
Disclaimer of Warranties: Our services are provided "as is" without warranties of any kind. We do not guarantee the accuracy or completeness of any information on our site.
Limitation of Liability: To the fullest extent permitted by law, Novera Health is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products.
Indemnification: You agree to indemnify and hold harmless Novera Health, Shopify, and their affiliates from any claims or damages arising from your breach of these Terms or violation of any law.
Governing Law: These Terms are governed by the laws of the jurisdiction in which Novera Health is headquartered — Melbourne, Australia.
Changes to These Terms: We may update these Terms at any time. Continued use of our site after changes are posted constitutes acceptance. We will notify you of any material changes in accordance with applicable law.
Contact: Novera Health, info@noverahealth.store
Melbourne, Australia. ABN 23 592 369 960